Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and statutory holidays. You will receive a confirmation email after placing your order and a shipping notification once your order has been dispatched.

Shipping Within Canada

We currently ship within Canada only.

Standard Shipping
• $9.90 CAD
• Estimated delivery: 3–9 business days after dispatch

Express Shipping
• $21.90 CAD
• Estimated delivery: 1–2 business days after dispatch

Free standard shipping is available on Canadian orders of $75 CAD or more, calculated after discounts and before taxes.

Delivery Estimates

Delivery times are estimates and begin after your order has been processed. They are not guaranteed and may be affected by carrier delays, severe weather, holidays, remote destinations, or other circumstances outside our control.

Shipping Address

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at faven.jewelry@gmail.com. We cannot guarantee that an address can be changed after an order has been dispatched.

Delayed, Lost, or Damaged Packages

If your package is significantly delayed, arrives damaged, or appears to be lost, please contact us at faven.jewelry@gmail.com with your order number. We will work with the shipping carrier to investigate and assist you.

Questions

For any shipping questions, please contact us at faven.jewelry@gmail.com.